Prepare a useful repair request
Help us identify your Samsung appliance problem.
A few specific details help us review your request before the visit.
- 1
Appliance
Refrigerator, washer, dryer, dishwasher, range, or another household appliance.
- 2
Symptom
What the appliance is doing—or not doing—and when the problem started.
- 3
Model details
The model number and any visible error code, if available.
- 4
Photos
An optional photo of the model label or visible issue.
Brand names identify the appliance being serviced. Manufacturer authorization is not implied.
Samsung Appliances We Repair
We service every major Samsung appliance category. Here's what comes through our schedule regularly:
- Refrigerators: French door models including the RF28 series, side-by-side units, and top-mount fridges. Ice makers, compressors, evaporator fans, and control boards are all in our wheelhouse. Learn more about our refrigerator repair services.
- Washing Machines: Front-load and top-load models, including the widely used WF and WA series. Drum problems, failed spin cycles, and faulty water inlet valves are repairs we complete regularly. See our washer repair expertise.
- Dryers: Both vented and heat pump models. Burned heating elements, blown thermal fuses, and restricted airflow are among the most common issues we resolve. Explore dryer repair options.
- Dishwashers: Samsung DW series and related models. Spray arm failures, water distribution problems, sensor faults, and drainage issues are repairs we handle every week. Visit our dishwasher repair page.
- Ovens and Ranges: Heating elements, ignition systems, and oven control boards.
- Microwaves: Magnetron failures, turntable motor issues, and control panel repairs.
Get a Fast, Honest Repair Quote
Our technicians serve the GTA and Simcoe County. TSSA-certified technicians handle gas and propane appliance work. Transparent pricing, same-day appointments may be available, and every completed repair includes a 90-day parts & labour warranty.
Per appliance · waived for that appliance with an approved repair
Warranty
Completed
Get My Free Quote
A service-call fee of $85 + HST applies to each appliance diagnosed. If you approve a repair for an appliance, that appliance’s service-call fee is waived.
Your Samsung Expert in Ontario
Samsung appliances are built with complex electronics and proprietary error codes. Our technicians know the RF28 ice maker failures, dc drum errors on WF washers, and 1E/5E/22E fridge codes inside out — most resolved in a single visit.
- Genuine Samsung parts where available
- Same-visit repair in most cases
- 90-day parts and labour warranty
Common Samsung Problems We Fix
Certain Samsung faults appear far more frequently than others. If your appliance is showing any of the following symptoms, you're not alone—and we've resolved each of these problems many times before.
Samsung RF28 Refrigerators — Ice Maker Failure
The RF28 French door fridge has a well-documented ice maker problem. Symptoms include clumping ice, zero ice production, or a loud grinding noise during an ice-making cycle. The root cause is typically a frozen ice maker fan or a defective ice maker assembly. This is one of our most frequent Samsung repairs, and we can usually resolve it with a targeted component replacement in a single visit.
Samsung Refrigerators — Control Board Error Codes (1E, 5E, 22E)
Error codes 1E, 5E, and 22E signal sensor or communication failures inside the refrigerator. A 1E code points specifically to an ice maker sensor fault, while a 5E indicates a defrost sensor issue. Many of these errors don't require a full control board replacement—often a loose sensor connection or a single failed component is the real problem, which keeps repair costs considerably lower.
Samsung Front-Load Washer — DC Error (Drum Unbalanced)
A dc error code means the drum detected an imbalance mid-cycle and shut down the spin. Repeated dc errors on WF series washers typically point to worn drum bearings or a failing spider arm. This failure pattern becomes increasingly common after five or more years of regular use and generally requires bearing or spider arm replacement to fully resolve.
Samsung Dryer — Heating Element Failure
A dryer that tumbles but produces no heat almost always has a burned heating element or a blown thermal fuse. Both are straightforward repairs we complete efficiently, and the parts are reliably available for most Samsung dryer models.
Samsung Dishwasher — 9E or OC Error (Overflow)
The 9E and OC error codes indicate water overflow or a leak detection trigger. A faulty water level sensor or float switch is the usual cause. Replacing the defective component typically clears the error and restores normal operation.
Why Choose SureFit for Samsung Repair
SureFit Appliance Services was built on real repair experience. Before founding SureFit, our core team spent years with a major GTA appliance repair company—working through Samsung's full product lineup, including models other shops rarely touch. That background translates directly into faster diagnoses and fewer return visits for our customers.
We source genuine Samsung parts whenever possible, because proper-fit components simply last longer than generic substitutes. Every repair is backed by a 90-day warranty. Operating from our Keswick base, we cover a 200-kilometre service radius that includes the GTA, York Region, Durham Region, Simcoe County, and Grey County—and same-day service is frequently available. For refrigerators and freezers that fail overnight, we also offer emergency repair.
Our diagnostic fee is $85 + HST per appliance—$14 below the industry average—and we waive it entirely when you proceed with the repair.
Samsung Expertise. Our technicians have hands-on experience with Samsung's full product lineup — including models other shops rarely touch. Accurate diagnosis means fewer return visits.
$85 + HST per appliance Diagnostic — Waived with Repair. Our flat-rate service call is $14 below the industry average of $99. Approve the repair and the $85 + HST per appliance service-call fee for that appliance is waived entirely — you pay only for the work itself.
90-Day Parts & Labour Warranty. Every repair is backed by our 90-day warranty. If the same issue returns within that window, we come back and fix it at no charge.
TSSA Certified for Gas Appliances. Our technicians hold TSSA certification for gas and propane appliance work — meeting Ontario's safety requirements for ranges, ovens, and gas dryers.
Appointment Availability. Same-day appointments may be available. Submit an emergency repair request. SureFit will review the details and confirm current availability.
Our Repair Process
Book Online or Call
Appointment timing is confirmed after SureFit reviews your request. Real people answer — no automated menus.
Diagnosis & Written Quote
A service-call fee of $85 + HST applies to each appliance diagnosed. If you approve a repair for an appliance, that appliance’s service-call fee is waived. No surprise charges.
Expert Repair
Genuine parts where available. Most repairs completed same-visit to minimise downtime.
90-Day Warranty
Every repair backed by our 90-day parts and labour warranty. Issues covered, no charge.
What Our Customers Say
“Samsung fridge stopped cooling overnight with error codes flashing. SureFit diagnosed a blocked evaporator and had it running by noon. Excellent service.”
“WF washer kept throwing dc errors. Tech replaced the drum bearing on the spot — two weeks later, still perfect. Really know Samsung issues.”
“Fast, professional, and fairly priced. Tech knew our Samsung model immediately and had the part on the van. Couldn't ask for better.”
Frequently Asked Samsung Questions
Is a Samsung appliance worth repairing?
In most cases, yes. Samsung appliances are well-engineered, and a timely repair typically costs a fraction of replacement. A $200–$400 repair can extend the life of a $1,500 refrigerator by several years—that's a straightforward value calculation for most households.
How do I find my Samsung model number?
Samsung prints the model number on a silver sticker inside the appliance. On refrigerators, check the interior wall or the back panel. On washers and dryers, look inside the door frame. On dishwashers, it's usually on the side wall or door edge. Having this number ready when you call allows us to narrow down the diagnosis before we even arrive.
Do you use genuine Samsung parts?
Yes, we source genuine Samsung parts wherever they're available and appropriate. Genuine components maintain proper fit, preserve any remaining warranty coverage, and perform as Samsung intended. We'll always walk you through parts options before proceeding with any repair.
What Samsung repair do you perform most often?
Ice maker failures on the RF28 French door fridge top the list. Control board error codes on Samsung refrigerators and dc errors on WF series front-load washers are close behind. The majority of these repairs are resolved in a single visit.
Samsung Appliance Repair Services
We repair all major Samsung appliances across Keswick, Barrie, Newmarket and the surrounding area. Select your appliance type below:
Book Your Samsung Repair Today
When your Samsung appliance stops working, fast and accurate service matters. Call us at (647) 977-2626 or book online at https://surefitapplianceservices.com/book-appointment/. We'll schedule a time that works for you, diagnose the problem for $85 + HST per appliance (waived if you proceed with the repair), and get your appliance back in service.
Serving Keswick, Ontario and across the Greater Toronto Area. View our full service area. See our pricing details. View all brands we repair.
Need Appliance Help? Call SureFit Today
A service-call fee of $85 + HST applies to each appliance diagnosed. If you approve a repair for an appliance, that appliance’s service-call fee is waived. 90-day parts & labour warranty on every job.