Thermador is a BSH Group brand — the same parent company behind Bosch and Siemens. Their appliances represent significant investments, typically ranging from $2,500 to $8,000 or more per unit. Getting the repair right the first time matters. That’s exactly what we focus on.
Prepare a useful repair request
Help us identify your Thermador appliance problem.
A few specific details help us review your request before the visit.
- 1
Appliance
Refrigerator, washer, dryer, dishwasher, range, or another household appliance.
- 2
Symptom
What the appliance is doing—or not doing—and when the problem started.
- 3
Model details
The model number and any visible error code, if available.
- 4
Photos
An optional photo of the model label or visible issue.
Brand names identify the appliance being serviced. Manufacturer authorization is not implied.
Thermador Appliances We Repair
Professional Ranges and Cooktops
Thermador’s cooking equipment leads the residential market for output and precision. We service their full professional lineup:
- PRG and PRD ranges — gas and dual-fuel models with powerful convection and precision temperature control
- Star Burner cooktops — including SGSX and PCSX models featuring Thermador’s trademarked five-point burner design for superior flame distribution
- Built-in cooktops — gas and induction models with touch controls and variable power settings
Wall Ovens and Steam Ovens
Thermador’s ME-series wall ovens combine convection heating with precision cooking modes and electronic controls. Steam ovens require specialized knowledge of water delivery systems, heating elements, and descaling cycles — all of which we service directly.
Column Refrigerators
The T-series column refrigerators feature integrated TFT displays, electronic temperature management, and custom-panel finishes. When display errors or cooling inconsistencies appear, careful component-level diagnosis is essential. We carry the diagnostic tools and replacement parts these units require.
Dishwashers
The DWHD series incorporates multi-zone water jets, advanced filtration, and electronic control boards. Accurate troubleshooting — not guesswork — is the only reliable way to address faults in these units.
Get a Fast, Honest Repair Quote
Our technicians serve the GTA and Simcoe County. TSSA-certified technicians handle gas and propane appliance work. Transparent pricing, same-day appointments may be available, and every completed repair includes a 90-day parts & labour warranty.
Per appliance · waived for that appliance with an approved repair
Warranty
Completed
Get My Free Quote
A service-call fee of $85 + HST applies to each appliance diagnosed. If you approve a repair for an appliance, that appliance’s service-call fee is waived.
Your Thermador Expert in Ontario
Thermador appliances are iconic German engineering. Our technicians handle Star-Burst element failures, Freedom refrigerator faults, and Star-Sapphire dishwasher error codes with precision.
- Genuine Thermador parts where available
- Same-visit repair in most cases
- 90-day parts and labour warranty
Common Thermador Appliance Repair Problems
Star Burner Igniter Failure
Thermador’s five-point Star Burner uses igniter modules that differ from standard cooktop components. A worn or cracked igniter tip, a failed spark module, or a grounded igniter wire can all prevent reliable lighting. We stock the correct replacement modules for SGSX and PCSX cooktops and test them under load before completing any repair.
Oven Error Codes — E1XX and E2XX Series
Error codes in the E1XX range typically indicate a temperature probe or sensor fault. E2XX codes often point to door latch or lock mechanism failures. Because Thermador shares the BSH engineering platform with Bosch, many of these codes cross-reference directly — which speeds up both diagnosis and parts sourcing. We document every fault code found and confirm resolution before we leave.
Thermador Appliance Repair for Dishwasher E15 Errors
The E15 code triggers the DWHD series anti-flood system when water collects in the base pan. A worn door seal, a cracked spray arm housing, or a stuck float switch are the most common causes. We inspect the door gasket for deformation and test the float mechanism directly — typically resolving this on the first visit.
Column Refrigerator Display and Temperature Faults
Unresponsive or flickering TFT displays on T-series columns often trace back to a failed display board or a loose ribbon connector. Inaccurate temperature readings typically point to a faulty NTC thermistor. We diagnose both hardware and control board issues and replace only what has failed.
Cooktop Touch Control Failure
Capacitive touch panels on modern Thermador cooktops can become unresponsive, register phantom inputs, or lock out entirely. Moisture ingress and electrical surges are the most common causes of control module damage. We test the full panel assembly and replace the control board when the module cannot be recovered.
Steam Oven Descaling and Water Sensor Faults
Mineral scale builds up in the steam generation circuit over time, restricting water flow and reducing heating efficiency. A blocked or failed water level sensor will prevent the steam cycle from initiating entirely. We perform full descaling service and replace sensors when they no longer read accurately.
Why the Bosch–Thermador Parts Connection Works in Your Favour
Thermador and Bosch share core components across many product lines — a direct result of their common BSH Group ownership. Burner valves, control boards, door seal profiles, and pump assemblies often carry identical part numbers across both brands. This means faster parts availability, lower costs, and access to a broader pool of technical documentation. We draw on our experience with Bosch appliance repair when diagnosing shared systems on Thermador units.
TSSA Certification for Thermador Gas Appliance Repair
Ontario law requires that all gas and propane appliance work be performed by a an appliance technician. SureFit holds TSSA certification for gas and propane appliances. Before reconnecting any gas range or lighting any cooktop burner, we verify safe operation and provide written documentation of the work completed. This protects your home, your warranty, and your insurance coverage.
How SureFit Handles Your Thermador Repair
Upfront, transparent pricing. The service call is $85 + HST per appliance — below the industry average of $99. If you proceed with the repair, we waive that fee entirely. We always provide a written quote before any work begins. There are no hidden charges and no surprises on the final invoice.
Appointment Availability Urgent requests are reviewed as quickly as possible, and appointment timing is confirmed after we assess the details and current schedule. We stock common Thermador components and OEM parts, which means many repairs complete on the first visit.
90-day parts and labour warranty. Every completed repair carries a 90-day warranty on both parts and labour. That covers the work we do and the components we install.
200 km service radius from Keswick. We reach the GTA, Simcoe County, Grey County, York Region, and Durham Region. Whether your home is in Toronto, Barrie, Newmarket, or Owen Sound — we service your area.
Our Repair Process
Book Online or Call
Appointment timing is confirmed after SureFit reviews your request. Real people answer — no automated menus.
Diagnosis & Written Quote
A service-call fee of $85 + HST applies to each appliance diagnosed. If you approve a repair for an appliance, that appliance’s service-call fee is waived. No surprise charges.
Expert Repair
Genuine parts where available. Most repairs completed same-visit to minimise downtime.
90-Day Warranty
Every repair backed by our 90-day parts and labour warranty. Issues covered, no charge.
What Our Customers Say
“Thermador oven Star-Burst element failed. SureFit sourced the genuine part and installed it promptly. Excellent technical knowledge.”
“Freedom column fridge had a temperature alarm. SureFit diagnosed a sensor fault — resolved in one visit.”
“Range hood wasn’t ventilating properly. Motor replaced by SureFit — careful and professional with premium equipment.”
Thermador Appliance Repair — Frequently Asked Questions
Is Thermador the same as Bosch?
They are separate brands under the same parent company — BSH Group (Bosch und Siemens Hausgeräte). Thermador operates independently and targets the luxury residential market. However, the two brands share engineering standards and many internal components, which helps us source parts efficiently and cross-reference technical data during Thermador repairs.
What makes the Thermador Star Burner different from a standard cooktop burner?
The Star Burner features five burner ports arranged in a star pattern rather than a single round ring. This geometry produces a wider, more even flame across the cooking surface. Thermador holds a trademark on the design. Because the igniter and burner cap geometry differ from standard components, Star Burner repairs require model-specific parts — not generic replacements.
What causes the E15 error on a Thermador dishwasher, and can it be fixed on the first visit?
The E15 code means the anti-flood sensor in the base pan has detected water. The most common causes are a deteriorated door gasket, a cracked spray arm mount, or a float switch that has seized in the triggered position. In most cases, yes — we diagnose and resolve E15 faults on the first visit, provided the correct seal or switch is needed rather than a more complex drainage component.
Do you repair Thermador column refrigerators?
Yes. We service all T-series column refrigerators, including models with TFT control displays, built-in ice makers, and custom-panel finishes. Common faults we repair include display board failures, NTC thermistor drift, compressor noise, and ice maker control faults.
Are your technicians qualified to work on Thermador gas ranges?
Yes. SureFit holds TSSA certification for gas and propane appliances — a legal requirement for any gas appliance work in Ontario. We service all Thermador gas and dual-fuel ranges, including PRG and PRD series models, and we document every gas repair in writing before we consider the job complete.
Other Premium Brands We Service
SureFit repairs all major appliance brands — Samsung, LG, Whirlpool, Maytag, KitchenAid, GE, Frigidaire, Bosch, Miele, Sub-Zero, Wolf, Viking, Fisher & Paykel, and more. Browse our full brand directory or learn more about our oven and range repair and gas appliance repair services.
Book Your Thermador Appliance Repair Today
A broken range or failing refrigerator shouldn’t sit unresolved. Same-day appointments may be available. Emergency requests are reviewed before scheduling is confirmed. Call (647) 977-2626 now, or schedule your Thermador repair appointment online and get your appliance back to full performance!
Thermador Appliance Repair Services
We repair all major Thermador appliances across Keswick, Barrie, Newmarket and the surrounding area. Select your appliance type below:
Why Choose SureFit for Thermador Repair
SureFit Appliance Services technicians have hands-on experience with Thermador’s full product lineup. Same-day appointments may be available. SureFit confirms timing after reviewing your request.
Thermador Expertise. Our technicians have hands-on experience with Thermador’s full product lineup — including models other shops rarely touch. Accurate diagnosis means fewer return visits.
$85 + HST per appliance Diagnostic — Waived with Repair. Our flat-rate service call is $14 below the industry average of $99. Approve the repair and the $85 + HST per appliance service-call fee for that appliance is waived entirely — you pay only for the work itself.
90-Day Parts & Labour Warranty. Every repair is backed by our 90-day warranty. If the same issue returns within that window, we come back and fix it at no charge.
TSSA Certified for Gas Appliances. Our technicians hold TSSA certification for gas and propane appliance work — meeting Ontario’s safety requirements for ranges, ovens, and gas dryers.
Appointment Availability. Same-day appointments may be available. Submit an emergency repair request. SureFit will review the details and confirm current availability.
Need Appliance Help? Call SureFit Today
$85 + HST per appliance diagnostic fee — waived when you approve the repair. 90-day parts & labour warranty on every job.